Pan-African Financial Institution, United Bank for Africa (UBA) has announced the commencement of its chat
bank ‘Leo’ on the WhatsApp platform.
With Leo on WhatsApp, customers who are users and lovers of the app can now can perform basic banking services
including checking their balances on the go, transferring funds, paying bills, among other services.
The Group Managing Director/Chief Executive Officer, UBA, Mr. Kennedy Uzoka, who
expressed excitement about the development remarked that the bank is
continuously working in line with customers’ demand to ensure that
banking services are made convenient and without stress.
He
said, “This only goes to show that our resolve in continuing to deploy
innovative solutions that place
customers first, using cutting edge technology for their collective
satisfaction and excellent banking experience is important to us. This
recognition will further spur us to do more in meeting the needs of our
customers with unrivalled services.”
“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective
of digital creativity especially in service for our trusted customer base across the African continent.”
Also speaking on the new service, the Group Head of UBA’s Online Banking, Mr Austine Abolusoro, stated
“United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo,
being a tested dependable and intelligent personality,
will replicate on WhatsApp, the success it has experienced on
the Facebook Messenger platform. It is a solution that is from the
customer’s standpoint, easy to use by anyone regardless of your
demography.” “Leo is ready and waiting to help with any form of
banking services,” continued Abolusoro.
WhatsApp
has been in existence for over 9 years, reaching more than 1.5 billion
people in over 180 countries.
The premium private chat platform has assured that there will be no
spam messages as the development is to enable businesses serve their
customers with useful and helpful information.
LEO
is already present in over 14 African subsidiaries, including
Nigeria, available in three languages,
and has now been rolled out to customers on WhatsApp. To use this
service on WhatsApp, customers must add the LEO Whatsapp number: +234 903 000 2455 to their phone contacts, then search for UBA ChatBanking on WhatsApp to start enjoying the added convenience
and ease of transacting with Leo on WhatsApp.
No comments:
Post a Comment